Privacy notice
Your information, handled responsibly
When you submit a request or contact our support desk, we use your details to respond, confirm availability, and share practical instructions for your experience.
What we collect
- ✓Contact detailsName, email, and phone so we can reply to you.
- ✓Request detailsPreferred date, traveler count, and notes you share.
- ✓Support messagesTopics and message content used to answer questions.
How we use it
- ✓Respond to your requestConfirmation details and next-step instructions.
- ✓Provide customer supportAnswers, guidance, and clarification for planning.
- ✓Operational needsWe use information to manage bookings and maintain service quality.
Your choices
You can choose what details you share and whether you opt in to receive request-related updates.
- ✓Email updatesWe only send updates related to confirmations and follow-ups.
- ✓Message clarityOnly include information that’s necessary for your request.
Data security & retention
We take reasonable steps to protect your information and keep it only as long as it’s needed for the purposes described in this notice.
If you have questions about privacy or would like to request details about how your information is handled, contact our support desk.